Offerings

I am a Licensed Clinical Social Worker in New York #094375 & California #120859.

I provide virtual telehealth services through Simple Practice, a secure, HIPAA-compliant telehealth platform. Telehealth is offered because it is most accessible to folx with a diverse range of needs. Telehealth also allows me to engage in this work more sustainably, given being licensed in two states.

Should I be in New York or California with an office available I will plan accordingly for a hybrid session.

Due to state licensure regulations, I cannot offer therapy to those outside of these states. If you are looking for a mental health provider please check out vetted list servers:

Latinx Therapy

Kintsugi Therapist Collective

Manhattan Alternative

Inclusive Therapists

My full fee is $250 per hour for 50 minutes.

Yes, I strive to meet people where they are at in this season of life.

My full fee is $250, which is aligned with the standard rate for therapy within New York City and California Metro Areas, and reflects my years of experience and expertise in somatic based methods (IFS, Brainspotting, AEDP).

For those who may need flexibility, I offer a sliding scale down to $180. Reduced rates of $150 are available on a very limited basis, but please note that these spots fill quickly. If you're interested in exploring these options, I encourage you to reach out.

I remain committed to offering accessible, holistic care without compromising the value of the work we do together. I follow Alexis J. Cunningham’s “Green Bottle” sliding scale model.

We will not charge for appointments cancelled 48 hours or more before the appointment.

You will be charged a full session fee if the cancellation is less than 48 hour or if you do not show up to your scheduled appointment.

For those using insurance, a cancellation fee of $200 will be charged for a cancellation or no-show less than 48 hours.

If you do not appear for a scheduled session, or contact your therapist, within 10 minutes of the start time, it will be considered a cancellation and your therapist will leave the session.

Payment:

I use a secure, HIPAA-compliant softwear Simple Practice. Before each session, you will be charged the agreed-upon fee. For Those using insurance, you will be billed through autopay through the mutually agreed platform Headway or Alma.

Fee Changes:

Fees are subject to periodic changes; you will be notified of any changes in fees three months before the changes are implemented.

These charges will appear on your bank/credit card statement and may be linked to protected health information.

You may request a monthly invoice. You will receive an invoice from SimplePractice for payments.

You must notify Cynthia Magaña, LCSW of any changes to your billing information.

If fees have not been paid within 14 days, Cynthia Magaña, LCSW reserves the right to suspend or terminate services. The reason for this is to prevent the additional discomfort that comes into therapy when there is a substantial amount of money owed.

I work Tuesday-Friday starting at 10am PST and I do not schedule past 6 pm PST.

Please allow up to 72 hours for a response in email related to general inquires and non-emergencies.

Together we choose a day and time that we can meet weekly. I recommend weekly scheduling because we are building a foundation of trust that feel authentically aligned to your goals and what is bringing on your healing journey. I’m also happy to meet you where you at by offering bi-weekly scheduling after the first month of weekly sessions.

I understand it is not always possible with inconsistent schedules. If that’s the case, we can talk about it early on—it does not need to be a barrier to therapy. In the event it does, I will provide referrals that suite the needs of what you are looking for.

Yes! I am currently paneled Optum United Health Care and Oxford Health Insurance in the state of New York through Headway & Alma.

If you do not have any of these insurances listed about I am experienced and happy to provide statements for insurance reimbursement (aka "super bills"). I recommend contacting your insurance provider and inquiring about your "out-of-network mental health" coverage to know your options. If you need a superbill for reimbursement from your health insurance, we will provide it (generally, within 72 hours of the request).