Offerings

I am a Licensed Clinical Social Worker in New York #094375 & California #120859.

I provide virtual telehealth services through Simple Practice, a secure, HIPAA-compliant telehealth platform. Telehealth is offered because it is most accessible to folx with a diverse range of needs. Telehealth also allows me to engage in this work more sustainably, given being licensed in two states.

Should I be in New York or California with an office available I will plan accordingly for a hybrid session.

Due to state licensure regulations, I cannot offer therapy to those outside of these states. If you are looking for a mental health provider please check out vetted list servers:

Latinx Therapy

Kintsugi Therapist Collective

Manhattan Alternative

Inclusive Therapists

My full fee is $250 per hour for 50 minutes.

Yes! I am currently paneled with Aetna, United Health Care and Oxford Health Insurance in the state of New York through Headway & Alma.

If you do not have any of these insurances listed about I am experienced and happy to provide statements for insurance reimbursement (aka "super bills"). I recommend contacting your insurance provider and inquiring about your "out-of-network mental health" coverage to know your options. If you need a superbill for reimbursement from your health insurance, we will provide it (generally, within 72 hours of the request).

Yes, I strive to meet people where they are at in this season of life. I follow Alexis J. Cunningham’s “Green Bottle” sliding scale model to determine my full fee $250. This reflects the current price for therapy within New York City and CaIifornia Metro Areas.

I offer a limited amount of slots for sliding scale. At this time, my sliding scale at $40 per session. Currently, these spots are full.

We will not charge for appointments cancelled 48 hours or more before the appointment.

You will be charged a full session fee if the cancellation is less than 48 hour or if you do not show up to your scheduled appointment.

For those using insurance, a cancellation fee of $200 will be charged for a cancellation or no-show less than 48 hours.

If you do not appear for a scheduled session, or contact your therapist, within 10 minutes of the start time, it will be considered a cancellation and your therapist will leave the session.

Together we choose a day and time that we can meet weekly. I recommend weekly scheduling because we are building a foundation of trust that feel authentically aligned to your goals and what is bringing on your healing journey. I’m also happy to meet you where you at by offering bi-weekly scheduling after the first month of weekly sessions.

I understand it is not always possible with inconsistent schedules. If that’s the case, we can talk about it early on—it does not need to be a barrier to therapy. In the event it does, I will provide referrals that suite the needs of what you are looking for.

During our first session, we will review what confidentiality means so you will know what exactly to expect and what the legal mandated parameters are, our approach towards maintaining confidentiality and how we like to build practices of care. Our practice is valued in affirmative and anti-oppressive mental health care. I will work with you to build a care support team outside of our therapy sessions.

There are certain times that confidentiality will require me to adhere to state licensure regulations for the purpose of keeping yourself and the general public safe.

If this happens, I will inform you first, if possible. These situations have to do with your safety.

Public Health & Safety Activities:

I may communicate with family members, friends, law enforcement, and others if we feel there is a serious threat to your health and safety or the health and safety of the public or another person. For example, we may share your information to:

1) Prevent Injury to yourself and others (Plan and Means to Harm Self or Others)

2) Report suspected child neglect or abuse, elder abuse,

3) Report suspected elder neglect or neglect.

For Payments and Services: We may use and share your health information to obtain prior approval for services, bills, or receive payment from health plans or other entities.

Our Business Associates: We may use and disclose your information to outside persons or entities that perform services on our behalf, such as auditing, legal, or transcription. We contractually require these parties to use and disclose your information only as permitted and to appropriately safeguard your information.

Legal Compliance and Law Enforcement: If required, we will share your information with a federal or state agency with oversight over our activities. We will also share information about you, if necessary, for law enforcement purposes or with a law enforcement official. We take such requests seriously and will consider them carefully. We will make reasonable efforts to limit our disclosure to the minimum amount required.

As mentioned, I remain committed for ongoing conversations and clear lines communication. Thank you for your understanding.

Payment:

I use a secure, HIPAA-compliant softwear Simple Practice. Before each session, you will be charged the agreed-upon fee. For Those using insurance, you will be billed through autopay through the mutually agreed platform Headway or Alma.

Fee Changes:

Fees are subject to periodic changes; you will be notified of any changes in fees three months before the changes are implemented.

These charges will appear on your bank/credit card statement and may be linked to protected health information.

You may request a monthly invoice. You will receive an invoice from SimplePractice for payments.

You must notify Cynthia Magaña, LCSW of any changes to your billing information.

If fees have not been paid within 14 days, Cynthia Magaña, LCSW reserves the right to suspend or terminate services. The reason for this is to prevent the additional discomfort that comes into therapy when there is a substantial amount of money owed.

I work Tuesday-Friday starting at 10am PST and I do not schedule past 4 pm PST.

Please allow up to 72 hours for a response in email related to general inquires and non-emergencies.

My consultation rate starts at $175 per hour.

If you are a recent graduate of a mental health program and you are 2 year post degree, I am happy to offer professional development at $100 an hour. Please note this does not count towards your hours for licensure.

I offer coaching for entrepreneurs, creatives and wellness providers at $200 per session.

My base rate is $400 , and any facilitation that is longer than two hour will be an additional $100 per hour. Please connect with me here.

Social Media:

Due to privacy and ethical concerns, your therapist will not accept connection requests to your therapist’s personal accounts on social media platforms. In the event you find a public platform your therapist is on your therapist will not follow you and that is to protect your confidentiality and right to therapy.

Disclaimer: social media posts are for entertainment, general information and educational purposes only. Social Media is not a replacement, nor intended to be therapy, psychological or psychiatric advice.

Public Interactions: If we happen to cross paths in public settings, your therapist will not acknowledge you until you have acknowledged your therapist. Your therapist will not speak to you about private health information. While I am welcoming of hellos, my goal is to protect your confidentiality and our working realtionships out of respect. I am more than happy to discuss our encounter during our next scheduled session.